6a9a
6a9a Image this: An MSP receives 6a9a an pressing name about degraded 6a9a person experiences for a SaaS 6a9a software that comes with efficiency 6a9a ensures. Maybe solely a sub-set 6a9a of customers are being impacted 6a9a intermittently, equivalent to these within 6a9a the Nordic area. How does 6a9a the MSP establish the foundation 6a9a trigger if they’re blind to 6a9a the underlying Web connecting the 6a9a SaaS software to its customers? 6a9a They will’t, at the least 6a9a not with out deploying ThousandEyes.
6a9a
6a9a Delivering distinctive digital expertise requires 6a9a visibility into the community
6a9a
6a9a It’s no secret that to 6a9a satisfy enterprise targets, immediately’s profitable 6a9a organizations are laser centered on 6a9a delivering distinctive digital experiences, whether 6a9a or not by way of 6a9a deployed purposes or third-party SaaS. 6a9a And as degraded community latency 6a9a can negatively affect person experiences,corporations 6a9a want visibility into the end-to-end 6a9a community connectivity supporting their software 6a9a landscapes.
6a9a
6a9a More and more, profitable organizations 6a9a are focusing their restricted assets 6a9a on strategically differentiating their core 6a9a competencies. This leaves the tactical 6a9a administration of the underlying IT 6a9a infrastructure — wanted to help 6a9a their purposes and distant staff 6a9a — to managed service suppliers: the 6a9a specialists in delivering IT providers 6a9a round community, purposes, infrastructure, and 6a9a safety, usually with dedicated SLAs.
6a9a
6a9a Sadly, immediately’s MSPs are challenged 6a9a to confidently assure these SLAs, 6a9a as an increasing number of 6a9a of the purposes their prospects 6a9a depend on are run over 6a9a a community they don’t management: 6a9a the Web. This leaves an 6a9a enormous visibility hole in guaranteeing 6a9a the digital experiences for patrons 6a9a and staff.
6a9a
6a9a That is the place 6a9a Cisco ThousandEyes 6a9a has turn out to 6a9a be a crucial answer for 6a9a MSPs to shut this visibility 6a9a hole, serving to them to 6a9a additional speed up their prospects’ 6a9a digital transformation regardless of the 6a9a place they’re of their journeys. 6a9a MSPs can lengthen their present 6a9a providers with ThousandEyes, serving to 6a9a guarantee buyer purposes are operating 6a9a easily.
6a9a
6a9a
6a9a “Cloud suppliers and the general 6a9a public Web are actually so 6a9a central to person expertise {that 6a9a a} Managed Service Supplier (MSP) 6a9a
6a9a
6a9a can’t ship 6a9a a world class managed service 6a9a with 6a9a service assurance 6a9a with out integrating ThousandEyes.”
6a9a
6a9a – Joe Vaccaro, Head of 6a9a Product, ThousandEyes
6a9a
6a9a
6a9a SLA ensures for SaaS purposes
6a9a
6a9a As an example, many MSPs 6a9a have practices guaranteeing their prospects 6a9a obtain optimum person experiences when 6a9a operating SaaS purposes equivalent to Webex® 6a9a by Cisco, Microsoft 365, and 6a9a Salesforce. What these three purposes 6a9a have in widespread is a 6a9a heavy reliance on the Web 6a9a to not solely join with 6a9a finish customers, but additionally with 6a9a further net providers.
6a9a
6a9a For instance, if an MSP 6a9a receives a help name concerning 6a9a points with a Microsoft 365 6a9a software equivalent to Outlook, how 6a9a can the MSP reply given 6a9a a whole lack of visibility 6a9a into the Web? Do they 6a9a assemble a warfare room, attempting 6a9a to run a digital name 6a9a with a bunch of stakeholders 6a9a from NetOps to Microsoft help 6a9a in a painfully gradual try 6a9a and establish the place the 6a9a problem is? Do they only 6a9a blame “the community” and hope 6a9a the issue goes away? That 6a9a is sadly what number of 6a9a MSPs are at present pressured 6a9a to method one of these 6a9a help name.
6a9a
6a9a With ThousandEyes, the MSP can 6a9a rapidly remediate issues by figuring 6a9a out if the problem is 6a9a certainly the community, and extra 6a9a importantly whose community, after which 6a9a level technical help to the 6a9a place the problem is, all 6a9a with only a few mouse 6a9a clicks. This significantly reduces the 6a9a “meantime to innocence” for stakeholders, 6a9a whose a part of the 6a9a underlying stack is operating effective.
6a9a
6a9a Higher but, notifications could be 6a9a set so the MSP is 6a9a notified if an issue is 6a9a probably on the horizon. This 6a9a will increase the prospect of 6a9a avoiding points altogether earlier than 6a9a they affect person experiences.
6a9a
6a9a
6a9a Out of the field integrations
6a9a
6a9a As well as, Cisco offers 6a9a out-of-the-box integrations between ThousandEyes and 6a9a lots of core Cisco applied 6a9a sciences, equivalent to Meraki, Webex, 6a9a Viptela, Cisco SASE stack, DNA 6a9a Middle and AppDynamics. These integrations 6a9a simplify deployment and assist help 6a9a groups correlate information from totally 6a9a different sources, significantly accelerating remediation 6a9a efforts.
6a9a
6a9a Additional differentiated providing
6a9a
6a9a When an MSP affords ThousandEyes 6a9a both as a standalone apply 6a9a or provided as a part 6a9a of an present apply — equivalent 6a9a to cloud migration, cloud networking, 6a9a hybrid work, managed safety service 6a9a or software monitoring — this 6a9a visibility into the Web and 6a9a cloud supplier networks turns into 6a9a a further differentiator for the 6a9a MSP. This will fully remodel 6a9a the enterprise, making it simpler 6a9a to win RFPs competing towards 6a9a different MSPs that may’t declare 6a9a their dedicated SLAs are supported 6a9a by the identical degree of 6a9a community visibility.
6a9a
6a9a Enhance person experiences by decreasing 6a9a the Web visibility hole
6a9a
6a9a In immediately’s world of distant 6a9a workforces and purposes constructed on 6a9a net providers operating in hybrid 6a9a cloud environments, the Web has 6a9a turn out to be the 6a9a brand new community that companies 6a9a depend on to ship optimum 6a9a buyer and worker experiences. With 6a9a out real-time visibility into the 6a9a Web, MSPs are operating partially 6a9a blind whereas holding SLA commitments 6a9a to their prospects.
6a9a
6a9a How do you get this 6a9a visibility? Add a ThousandEyes apply 6a9a to your enterprise or ThousandEyes 6a9a capabilities to your present practices.
6a9a
6a9a Considering studying extra? Attain out 6a9a to your ThousandEyes or Cisco 6a9a Companion Account Supervisor to see 6a9a a demo. Additionally contemplate:
6a9a
6a9a Be taught extra by accessing 6a9a the
6a9a
6a9a
6a9a
6a9a
6a9a We’d love to listen to 6a9a what you suppose. Ask a 6a9a Query, Remark Under, and Keep 6a9a Linked with #CiscoPartners on social!
6a9a
6a9a Cisco Companions Fb 6a9a | 6a9a @CiscoPartners Twitter 6a9a | 6a9a Cisco Companions LinkedIn
6a9a
6a9a Share:
6a9a
6a9a
6a9a